Join Our Team:

Wilson Forward an organization dedicated to improving the quality of life, the educational opportunities, and workforce development in Wilson, NC.  Our approach and our success is dependent on the participation and support of all major entities in Wilson including government, health care, economic development, business development, churches, education, social programs, and the press.


Operations and Administrative Coordinator 
Full-Time (35-40 hours/week)

As the Wilson Forward Operations and Administrative Coordinator, the individual will oversee the administrative processes of the organization. The Operations and Administrative Coordinator will work closely with the Executive Director and Associate Director to ensure that the scope and direction of all work is progressing as needed. The successful candidate will bring a positive disposition, an eagerness to learn, and a willingness to take ownership of tasks both big and small. The Operations and Administrative Coordinator will bring familiarity with basic office technology, written communication skills, and confidence in her/his ability to learn what they do not already know. A keen attention to detail, solution-based mindset, and strong work ethic is required. Wilson Forward prioritizes a supportive team culture and we will work to establish a schedule that serves both the role and the employee. 


Responsibilities – In consultation with the Executive Director and Associate Director:


  • Proactively create and improve operational processes to maximize the productivity of the organization, including creating, organizing, and maintaining clear, accurate, and accessible documentation of process and procedures for team

  • Maintain organizational files and documents in internal organizational systems (Dropbox and Google Suite)

  • Manage and coordinate development of contact organization system (NeonCRM)

  • Maintain donor records and distribute and manage annual fundraising materials 

  • Manage internal and external team calendar and calendar invitations including community meetings, board and executive committee meetings, and Wilson Forward led initiatives

  • Assist with preparation of materials and manage logistics for Board and executive committee meetings

  • Provide financial reporting support

  • Coordinate all donations received including documentation of gifts in donor database (NeonCRM), bank deposits and the processing of acknowledgement letters and other donor communications

  • Ensure the website is updated and manage the documentation of all contacts received through platform

  • Oversee event-related administrative duties, particularly as they relate to the Wilson Forward Annual Meeting as well as other events and community gatherings

  • Coordinate technology needs, maintain office equipment, organization software, and hardware.



  • Appropriate educational background/experience (Bachelor’s Degree, preferred)

  • Proven work experience in relevant areas of responsibility

  • Solid technical background

  • Excellent written and verbal communication skills

  • Exceptional organizational skills including attention to detail and multi-tasking skills

  • Ability to demonstrate effective skills in time management, decision making, problem solving, and teamwork

  • Strong working knowledge of Microsoft Office, Google Suite, and CRM management